Returns policy

The buyer will have a maximum period of fourteen calendar days to desist, from the day the customer receives the product, without any penalties and no indication of the reasons. In any case, the products to be returned must be in perfect condition, without use and in their original packaging. At the time we check that both the article (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid for the products purchased. In no case will the amount paid for “shipping” be returned.

The exercise of the right of withdrawal must be made by means of an e-mail notification info@philippemavv.es

Pursuant to Article 103 of law 3/2014 of 27 March amending the revised text of the General law for the defence of consumers and users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or which, by their nature, can not be returned or can deteriorate or expire quickly, are exempt from withdrawal.

Philippe Mavv Sl undertakes to assume the cost of the return and to reinstate the product by a new one according to conditions accepted at the time of the sale.

In the event that the product is not in good condition and the causes attributable to this, are not the result of the customer, it will be entitled to the return of the product, informing Philippe Mavv Sl of the reason for return through any of the means Provided in the present contracting conditions, and at no cost to the customer. This return due to a defect or bad condition of the product will not be considered a right of withdrawal.

 

How to cancel your order?

You must notify Philippe Mavv Sl sending an e-mail to info@philippemavv.es explaining all the details.

 

Privacy Policy

In accordance with the provisions of the current legislation on the protection of personal data, Philippe Mavv Sl informs the user of the existence of a personal data file that contains the data that users enter in the site. Being Philippe Mavv Sl responsible for the file.

The user and owner of the data is informed, and gives his unequivocal consent, that by completing the various forms your personal data will be incorporated into the automated files of Philippe Mavv Sl. in order to Provide and provide our services as well as keep the user informed about the products offered.

Likewise, Philippe Mavv Sl is committed to fulfilling his obligation of secrecy with respect to the personal data and the duty to treat them with confidentiality. To this end, it shall adopt the reasonable security measures provided by law to prevent its alteration, loss or unauthorized access.

However, the user may exercise his rights of access, rectification, cancellation and opposition of his personal data in the terms established in the current legislation, through info@philippemavv.es

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